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Chic Beauty & Nails Booking and Cancellation Policy
An automated booking text will be sent upon booking an appointment, further reminders will be sent 48hours and 1 hour prior to appointment time. If you need to cancel or reschedule please ensure at least 24 hours notice is given before your appointment time to avoid a cancellation fee. Cancellations in whole or in part within 24 hours of your appointment time will incur a 50% cancellation fee (of total cost of your appointment) Cancellations in whole or in part within 1 hour of your appointment time, no-shows and late clients will incur a 100% cancellation fee (of total cost of appointment) A non-refundable booking fee may be requested. This will be taken off your final bill on day of appointment I will always do my best to accommodate late arrivals (within 10 minutes after your appointment) by performing the most complete treatment possible in the time remaining. (Does not include brow appointments or treatments less than 15 minutes long) Unfortunately, arriving 10 minutes after the scheduled time of your appointment will result in the cancellation of your appointment, my cancellation policy will apply. If you have a gift voucher and do not show up for your treatment or cancel less than 24 hours before your treatment time, you will forfeit your voucher. Gift Voucher and E-Voucher Terms and Conditions
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